WildWinz Casino Privacy Policy

This Privacy Policy explains how we collect, use, store and protect personal information when you use WildWinz. We take privacy seriously and describe below the types of data we handle, why we need it, the ways we keep it secure and how you can manage your information.

Types of data we collect

We collect data you provide directly and data generated by your activity on the site. This includes account information, transaction records and technical details from your device and connection.

Personal data

Personal data may include your name, date of birth, email address, phone number, billing and postal address, identity documents required for verification, and payment details submitted to process deposits and withdrawals.

Technical data

Technical data covers IP address, device identifiers, browser type, operating system, cookie identifiers and usage logs such as pages visited and session times. This helps us deliver a functional, secure service across devices.

Transactional data

Transactional data includes deposit and withdrawal history, bet and play history, bonus activity and any correspondence related to payments or disputes. We retain this information to manage accounts and resolve issues.

How we use your information

We use data to operate and improve our services, process payments, complete account verification and comply with legal obligations. Data also supports customer support, fraud prevention, security checks and basic personalization of your site experience.

Where you have given consent, we may use contact details for account notifications and marketing. You can opt out of marketing at any time.

Data protection practices

We implement administrative and technical measures to protect your information. Access to personal data is limited to authorised staff and third parties who need it to provide services. We perform routine security checks to guard against unauthorised access.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support secure login, analyse site performance and personalise content. You can manage cookie settings in your browser or through available preference tools on the site.

Information sharing and third parties

We may share data with payment processors, identity verification services, fraud prevention partners, service providers and other parties who perform operations on our behalf. We require partners to protect your data and use it only for agreed purposes.

User rights

You have the right to request access to your personal data, request corrections, object to certain processing and ask for deletion where applicable. For security reasons we may require identity verification before fulfilling requests.

Access, correction and deletion

To exercise your rights or update account details, contact us. We will review and respond to requests in line with applicable requirements and may retain certain information where necessary for legal or operational reasons.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be posted on the site and, when appropriate, notified to account holders. If you have questions about this policy or wish to make a privacy request, contact [email protected].